FAQ: University Place Wi-Fi access point installation Residents of UniversityPlace, As part of our continuous improvement effort, we will be enhancing Wi-Fi access in UniversityPlace by installing Wi-Fi access points in student rooms during Winter Break 2021-2022. We are requesting your assistance to make the installation as efficient as possible. Question: “Which student rooms are affected”? Question: “What do I need to do to prepare”? Question: “What does the network connectionbox look like”? Network connection box(UniversityPlace) Question: “Who will be in my room”? Question: “Where will the Wi-Fi access point be mounted”? Question: “Will I lose my cable TV and Ethernet jack”? Wi-Fi access point (View of bottom) You can plug wired network devices into any of the three jacks labeled ETH1, ETH2 or ETH3 on the bottom of the access point. Question: “Will I still connect to the sameWi-Fi network”? ResNet WiFi requires that you register your device. (Device registration was previously not required in University Place.) Onlaptops and smartphones, simply open a browser. If the deviceis unregistered, you should be automatically redirected to aregistration page. Game consoles, smart TVs and other browserless devices need to be manually registered. More info on device registration Devices only need to be registered once per academic year. Registrations typically expire at the end of June. Question: “Will I need to register my wired network device”? Question: “Will the Wi-Fi access points currently mounted on the ceiling in my suitebe removed”? Question: “Anything else related to this change that I need to be aware of”? More info on disabling Private Address in iOS
Last updated: 11/30/2021 14:05:55
Answer: A Wi-Fi access point will be installed in every University Placestudent room.
Answer: Our technicians will require access to the network connection boxes in your room. If you currently have any furniture blocking the connection boxes, you must move it at least 3ft. away and provide a clear path for the technicians.
Answer:University Place student rooms have two connection boxes (7w”x8h”x2d”) mounted in the middle of the wall on opposite sides of the room. The bottom of the box has a cable TV connector and a green Ethernet jack as well as an inactive red jack. Please be sure to clear a path so our technicians have access to both boxes in your room.
Answer: All technicians performing the work will be accompanied by a university staff member while in your room. Wi-Fi access point installation takes about 20-30 minutes per room.
Answer:One of the network connection boxes in your room will be removedand a Wi-Fi access point installed in its place. The other connection box will remain as is.
Answer:YES and NO. The cable TV connector will go away, so please plan on using the connector on the otherside of your room. Although the Ethernet jack will also go away, there are three Ethernet jacks on the Wi-Fi access point you can use if you require a wired network connection.
Answer:YES and NO. For laptops and smartphones that connect to BearNet Secure, there is no change. For devices that previously connected toResNet WiFi - Zone A, you'll now connect them to the open networkResNet WiFi.
Answer:YES. Devices that plug into an Ethernet jack on a Wi-Fi access point need to be registered. Keep in mind that if youuse both the wiredand wirelessinterfaceon your laptop, Xbox, PS4, etc, you'll need to register the device twice -- once for each interface.
Answer:YES. Ceiling-mounted access points insuites will be removed. Only a few will remain to provide coverage in common areas such as the lobby, conference room and laundry room.
Answer:If you have an iPhone, be sure to disable thePrivate Addressfeature when connecting to any campus Wi-Fi network (BearNet Secure, BearNet, ResNet WiFi).
FAQ: University Place Wi-Fi access point installation Residents of UniversityPlace, As part of our continuous improvement effort, we will be enhancing Wi-Fi access in UniversityPlace by installing Wi-Fi access points in student rooms during Winter Break 2021-2022. We are requesting your assistance to make the installation as efficient as possible. Question: “Which student rooms are affected”? Question: “What do I need to do to prepare”? Question: “What does the network connectionbox look like”? Network connection box(UniversityPlace) Question: “Who will be in my room”? Question: “Where will the Wi-Fi access point be mounted”? Question: “Will I lose my cable TV and Ethernet jack”? Wi-Fi access point (View of bottom) You can plug wired network devices into any of the three jacks labeled ETH1, ETH2 or ETH3 on the bottom of the access point. Question: “Will I still connect to the sameWi-Fi network”? ResNet WiFi requires that you register your device. (Device registration was previously not required in University Place.) Onlaptops and smartphones, simply open a browser. If the deviceis unregistered, you should be automatically redirected to aregistration page. Game consoles, smart TVs and other browserless devices need to be manually registered. More info on device registration Devices only need to be registered once per academic year. Registrations typically expire at the end of June. Question: “Will I need to register my wired network device”? Question: “Will the Wi-Fi access points currently mounted on the ceiling in my suitebe removed”? Question: “Anything else related to this change that I need to be aware of”? More info on disabling Private Address in iOS
Last updated: 11/30/2021 14:05:55
Answer: A Wi-Fi access point will be installed in every University Placestudent room.
Answer: Our technicians will require access to the network connection boxes in your room. If you currently have any furniture blocking the connection boxes, you must move it at least 3ft. away and provide a clear path for the technicians.
Answer:University Place student rooms have two connection boxes (7w”x8h”x2d”) mounted in the middle of the wall on opposite sides of the room. The bottom of the box has a cable TV connector and a green Ethernet jack as well as an inactive red jack. Please be sure to clear a path so our technicians have access to both boxes in your room.
Answer: All technicians performing the work will be accompanied by a university staff member while in your room. Wi-Fi access point installation takes about 20-30 minutes per room.
Answer:One of the network connection boxes in your room will be removedand a Wi-Fi access point installed in its place. The other connection box will remain as is.
Answer:YES and NO. The cable TV connector will go away, so please plan on using the connector on the otherside of your room. Although the Ethernet jack will also go away, there are three Ethernet jacks on the Wi-Fi access point you can use if you require a wired network connection.
Answer:YES and NO. For laptops and smartphones that connect to BearNet Secure, there is no change. For devices that previously connected toResNet WiFi - Zone A, you'll now connect them to the open networkResNet WiFi.
Answer:YES. Devices that plug into an Ethernet jack on a Wi-Fi access point need to be registered. Keep in mind that if youuse both the wiredand wirelessinterfaceon your laptop, Xbox, PS4, etc, you'll need to register the device twice -- once for each interface.
Answer:YES. Ceiling-mounted access points insuites will be removed. Only a few will remain to provide coverage in common areas such as the lobby, conference room and laundry room.
Answer:If you have an iPhone, be sure to disable thePrivate Addressfeature when connecting to any campus Wi-Fi network (BearNet Secure, BearNet, ResNet WiFi).
FAQ: Deatrick Hall Wi-Fi access point installation Residents of Deatrick Hall, As part of our continuous improvement effort, we will be enhancing Wi-Fi access in Deatrick Hall by installing Wi-Fi access points in student rooms during Winter Break 2021-2022. We are requesting your assistance to make the installation as efficient as possible. Question: “Which student rooms are affected”? Question: “What do I need to do to prepare”? Question: “What does the network wall plate look like”? Network wallplate (Deatrick Hall) Question: “Who will be in my room”? Question: “Where will the Wi-Fi access point be mounted”? Question: “Will I lose my cable TV and Ethernet jack”? Wi-Fi access point (View of bottom) You can plug wired network devices into any of the three jacks labeled ETH1, ETH2 or ETH3 on the bottom of the access point. Question: “Will I still connect to the sameWi-Fi network”? ResNet WiFi requires that you register your device. (Device registration was previously not required in Deatrick Hall.) Onlaptops and smartphones, simply open a browser. If the deviceis unregistered, you should be automatically redirected to aregistration page. Game consoles, smart TVs and other browserless devices need to be manually registered. More info on device registration Devices only need to be registered once per academic year. Registrations typically expire at the end of June. Question: “Will I need to register my wired network device”? Question: “Will the Wi-Fi access points currently mounted in Deatrick hallways be removed”? Question: “Anything else related to this change that I need to be aware of”? More info on disabling Private Address in iOS
Last updated: 11/30/2021 14:05:23
Answer: A Wi-Fi access point will be installed in every Deatrick Hall student room except 118S, 218S, 318S, 418S, 518S and 618S.
Answer: Our technicians will require access to the network wall plate on the right side your room. If you currently have any furniture blocking the wall plate, you must move it at least 3ft. away and provide a clear path for the technicians.
Answer: The wall plate is mounted to small outlet box (5”x5”x3”) about 18” from the floor. It includes a cable TV connector and a green Ethernet jack as well as an inactive red jack. Please note that although there are two network wall plates in your room — one on each side — our technicians only need access to the wall plate on the right side of the room.
Answer: All technicians performing the work will be accompanied by a university staff member while in your room. Wi-Fi access point installation takes about 15-20 minutes per room.
Answer:The network wall plate will be removed and a Wi-Fi access point installed in its place.
Answer:YES and NO. The cable TV connector will go away, so please plan on using the connector on the left side of your room. Although the Ethernet jack will also go away, there are three Ethernet jacks on the Wi-Fi access point you can use if you require a wired network connection.
Answer:YES and NO. For laptops and smartphones that connect to BearNet Secure, there is no change. For devices that previously connected toResNet WiFi - Zone B, you'll now connect them to the open networkResNet WiFi.
Answer:YES. Devices that plug into an Ethernet jack on a Wi-Fi access point need to be registered. Keep in mind that if youuse both the wiredand wirelessinterfaceon your laptop, Xbox, PS4, etc, you'll need to register the device twice -- once for each interface.
Answer:Some will be removed, and somewill be replaced with newer models to provide coverage in common spaces.
Answer:If you have an iPhone, be sure to disable thePrivate Addressfeature when connecting to any campus Wi-Fi network (BearNet Secure, BearNet, ResNet WiFi).
FAQ: Deatrick Hall Wi-Fi access point installation Residents of Deatrick Hall, As part of our continuous improvement effort, we will be enhancing Wi-Fi access in Deatrick Hall by installing Wi-Fi access points in student rooms during Winter Break 2021-2022. We are requesting your assistance to make the installation as efficient as possible. Question: “Which student rooms are affected”? Question: “What do I need to do to prepare”? Question: “What does the network wall plate look like”? Network wallplate (Deatrick Hall) Question: “Who will be in my room”? Question: “Where will the Wi-Fi access point be mounted”? Question: “Will I lose my cable TV and Ethernet jack”? Wi-Fi access point (View of bottom) You can plug wired network devices into any of the three jacks labeled ETH1, ETH2 or ETH3 on the bottom of the access point. Question: “Will I still connect to the sameWi-Fi network”? ResNet WiFi requires that you register your device. (Device registration was previously not required in Deatrick Hall.) Onlaptops and smartphones, simply open a browser. If the deviceis unregistered, you should be automatically redirected to aregistration page. Game consoles, smart TVs and other browserless devices need to be manually registered. More info on device registration Devices only need to be registered once per academic year. Registrations typically expire at the end of June. Question: “Will I need to register my wired network device”? Question: “Will the Wi-Fi access points currently mounted in Deatrick hallways be removed”? Question: “Anything else related to this change that I need to be aware of”? More info on disabling Private Address in iOS
Last updated: 11/30/2021 14:05:23
Answer: A Wi-Fi access point will be installed in every Deatrick Hall student room except 118S, 218S, 318S, 418S, 518S and 618S.
Answer: Our technicians will require access to the network wall plate on the right side your room. If you currently have any furniture blocking the wall plate, you must move it at least 3ft. away and provide a clear path for the technicians.
Answer: The wall plate is mounted to small outlet box (5”x5”x3”) about 18” from the floor. It includes a cable TV connector and a green Ethernet jack as well as an inactive red jack. Please note that although there are two network wall plates in your room — one on each side — our technicians only need access to the wall plate on the right side of the room.
Answer: All technicians performing the work will be accompanied by a university staff member while in your room. Wi-Fi access point installation takes about 15-20 minutes per room.
Answer:The network wall plate will be removed and a Wi-Fi access point installed in its place.
Answer:YES and NO. The cable TV connector will go away, so please plan on using the connector on the left side of your room. Although the Ethernet jack will also go away, there are three Ethernet jacks on the Wi-Fi access point you can use if you require a wired network connection.
Answer:YES and NO. For laptops and smartphones that connect to BearNet Secure, there is no change. For devices that previously connected toResNet WiFi - Zone B, you'll now connect them to the open networkResNet WiFi.
Answer:YES. Devices that plug into an Ethernet jack on a Wi-Fi access point need to be registered. Keep in mind that if youuse both the wiredand wirelessinterfaceon your laptop, Xbox, PS4, etc, you'll need to register the device twice -- once for each interface.
Answer:Some will be removed, and somewill be replaced with newer models to provide coverage in common spaces.
Answer:If you have an iPhone, be sure to disable thePrivate Addressfeature when connecting to any campus Wi-Fi network (BearNet Secure, BearNet, ResNet WiFi).
Cable TV lineup Below is a link to the current cable television channel lineup for campus. Please note: Download the Kutztown University Channel Lineup: Effective July29, 2019
Last updated: 11/18/2021 09:35:05
Cable TV lineup Below is a link to the current cable television channel lineup for campus. Please note: Download the Kutztown University Channel Lineup: Effective July29, 2019
Last updated: 11/18/2021 09:35:05
Fall 2021hours: Location: The ResNet helpdesk is located in the DeatrickHall lobby.The Deatrick Hall front doors are open to all students during our normal hours of operation.
Last updated: 11/03/2021 13:24:44Sun / Mon / Wed: 4:00pm - 10:00pm Tue / Thu: 12:30pm - 10:00pm Fri: 12:30pm - 5:00pm Sat: Closed
Fall 2021hours: Location: The ResNet helpdesk is located in the DeatrickHall lobby.The Deatrick Hall front doors are open to all students during our normal hours of operation.
Last updated: 11/03/2021 13:24:44Sun / Mon / Wed: 4:00pm - 10:00pm Tue / Thu: 12:30pm - 10:00pm Fri: 12:30pm - 5:00pm Sat: Closed
Manual device registration: Locating the MAC address of your network device To connect a browser-less device (e.g. Xbox, Apple TV, PlayStation, Alexa...) to WiFi, you first need to manually register the device's MAC address. Manual device registration is currentlyrequired in all residence halls exceptDeatrick Hall andUniversity Place. If you knowthe MAC address of your device: If you don't know the MAC address of your device: The section below shows you how to locatethe MAC address of various devices. If your device isn't listed below, or if you're having trouble finding it, please contact the ResNet helpdesk for assistance. Once you know the MAC address of your device, follow the steps above to register it. Amazon Echo AmazonFire TV Apple TV Google Home Note: If you're already on campus and don't know the MAC address of your Google Home, please contactResNet. We have a workaround that enables you to locate the MAC address in order to register the device. Nintendo 3DS Nintendo Switch NintendoWii The Nintendo Wii is not compatible with ResNet WiFi. However, you can use a standard USB-to-Ethernet adapter and connect your Wii to the wired network. PlayStation 3 PS4 / PS5 Xbox 360 XboxOne XboxSeries X or Series S
Last updated: 10/19/2021 15:14:24
Manual device registration: Locating the MAC address of your network device To connect a browser-less device (e.g. Xbox, Apple TV, PlayStation, Alexa...) to WiFi, you first need to manually register the device's MAC address. Manual device registration is currentlyrequired in all residence halls exceptDeatrick Hall andUniversity Place. If you knowthe MAC address of your device: If you don't know the MAC address of your device: The section below shows you how to locatethe MAC address of various devices. If your device isn't listed below, or if you're having trouble finding it, please contact the ResNet helpdesk for assistance. Once you know the MAC address of your device, follow the steps above to register it. Amazon Echo AmazonFire TV Apple TV Google Home Note: If you're already on campus and don't know the MAC address of your Google Home, please contactResNet. We have a workaround that enables you to locate the MAC address in order to register the device. Nintendo 3DS Nintendo Switch NintendoWii The Nintendo Wii is not compatible with ResNet WiFi. However, you can use a standard USB-to-Ethernet adapter and connect your Wii to the wired network. PlayStation 3 PS4 / PS5 Xbox 360 XboxOne XboxSeries X or Series S
Last updated: 10/19/2021 15:14:24
Problem: "I already registered my iPhone on ResNet WiFi. Why won't it stay connected?" Apple unveiled a "private address" feature in iOS 14 toenhance security. This feature tells the device to use a different, random MAC (media access control) address for each Wi-Fi network it connects to.By default, the private address feature is enabled on devices running iOS 14. This creates a problem on networks like ResNet WiFi because registered devices are identified by their MAC address. If your device chooses a different MAC address the next time it connects, you'll be asked to re-register. Fortunately you can disable the private address feature by going to Settings -> Wi-Fi-> ResNet WiFi: It's a good idea to turn off the private address feature for ResNet WiFi,BearNet and BearNet Secure to avoid having to re-register your device.
Last updated: 10/06/2021 08:57:20
Problem: "I already registered my iPhone on ResNet WiFi. Why won't it stay connected?" Apple unveiled a "private address" feature in iOS 14 toenhance security. This feature tells the device to use a different, random MAC (media access control) address for each Wi-Fi network it connects to.By default, the private address feature is enabled on devices running iOS 14. This creates a problem on networks like ResNet WiFi because registered devices are identified by their MAC address. If your device chooses a different MAC address the next time it connects, you'll be asked to re-register. Fortunately you can disable the private address feature by going to Settings -> Wi-Fi-> ResNet WiFi: It's a good idea to turn off the private address feature for ResNet WiFi,BearNet and BearNet Secure to avoid having to re-register your device.
Last updated: 10/06/2021 08:57:20
Using Stream2 on your smart TV The Apogee Stream2 FAQ page provides installation and set instructions for various smart TV devices:
Last updated: 09/23/2021 12:02:05
Using Stream2 on your smart TV The Apogee Stream2 FAQ page provides installation and set instructions for various smart TV devices:
Last updated: 09/23/2021 12:02:05
Getting Connected: WiFi setup in the residence halls Step #1:JOIN OPEN NETWORK(ResNet WiFi) Step #2:REGISTER YOUR DEVICE (This step is NOT required in Deatrick Hall or University Place) Step #3:JOIN SECURENETWORK(BearNet Secure) To connect your Xbox, Playstation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc. to thewireless network, follow the steps below. (Please note that Google Chromecast and Google Home devices, as well as most wireless printers,are designed for small home networks and will not work on ResNet WiFi. If you have a printer, we recommend using a standard USB printer cable directly connected to your computer.) Step #1: FIND THE MAC (WIFI) ADDRESS OF YOUR DEVICE Step #2: REGISTER YOUR DEVICE(This step is NOT required in Deatrick Hall or University Place) Step #3: JOIN OPEN NETWORK(ResNet WiFi)
Last updated: 08/28/2021 08:44:04PCs, Macs, Mobile Devices
All OtherDevices
Getting Connected: WiFi setup in the residence halls Step #1:JOIN OPEN NETWORK(ResNet WiFi) Step #2:REGISTER YOUR DEVICE (This step is NOT required in Deatrick Hall or University Place) Step #3:JOIN SECURENETWORK(BearNet Secure) To connect your Xbox, Playstation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc. to thewireless network, follow the steps below. (Please note that Google Chromecast and Google Home devices, as well as most wireless printers,are designed for small home networks and will not work on ResNet WiFi. If you have a printer, we recommend using a standard USB printer cable directly connected to your computer.) Step #1: FIND THE MAC (WIFI) ADDRESS OF YOUR DEVICE Step #2: REGISTER YOUR DEVICE(This step is NOT required in Deatrick Hall or University Place) Step #3: JOIN OPEN NETWORK(ResNet WiFi)
Last updated: 08/28/2021 08:44:04PCs, Macs, Mobile Devices
All OtherDevices
BearNet Secure: Instructions for iOS (version 12.2 and later) Note: The instructions below are only for devices running iOS 12.2 or later. If your iOS device is running an earlierversion, go herefor the correct instructions. 1. Connect your wireless device to an open network like ResNet WiFi or BearNet. 2. Open a brower and go to resnet.kutztown.edu/securewifi.Enter your KU username and password and click JoinNow. (Note: Be sure to enter your KU username and NOT your entire KU email address.) 3. A security profile is downloaded to your device. When computer, you'll see the message "Profile Downloaded". 4. Open the Settings app and tap Profile Downloaded. 5. TapInstall in the upper-right corner and follow the onscreen instructions. 6. When your device has finishedgenerating a security key, enrolling the certificate and installing the profile, click Done. 7. Your iOS device should switch automatically to BearNet Secure. If it doesn't, open the Settings app and manuallychange your WiFi network to BearNet Secure.
Last updated: 08/12/2021 09:57:01
BearNet Secure: Instructions for iOS (version 12.2 and later) Note: The instructions below are only for devices running iOS 12.2 or later. If your iOS device is running an earlierversion, go herefor the correct instructions. 1. Connect your wireless device to an open network like ResNet WiFi or BearNet. 2. Open a brower and go to resnet.kutztown.edu/securewifi.Enter your KU username and password and click JoinNow. (Note: Be sure to enter your KU username and NOT your entire KU email address.) 3. A security profile is downloaded to your device. When computer, you'll see the message "Profile Downloaded". 4. Open the Settings app and tap Profile Downloaded. 5. TapInstall in the upper-right corner and follow the onscreen instructions. 6. When your device has finishedgenerating a security key, enrolling the certificate and installing the profile, click Done. 7. Your iOS device should switch automatically to BearNet Secure. If it doesn't, open the Settings app and manuallychange your WiFi network to BearNet Secure.
Last updated: 08/12/2021 09:57:01